Support

Frequently Asked Questions

Everything you need to know about ordering, shipping, and returns.

Ordering & Payment

Do you offer Cash on Delivery (COD)?

Yes, COD is available across Pakistan. You pay when your parcel arrives at your doorstep.

Can I pay online instead of COD?

Currently we only accept Cash on Delivery — pay when your order arrives.

Shipping & Delivery

How long does delivery take?

Orders are typically delivered within 3–5 business days across Pakistan.

Do you ship nationwide?

Yes, we deliver across Pakistan.

How do I track my order?

Our team will contact you by call or SMS with delivery updates on your order.

Returns & Exchanges

What is your return policy?

You can request a return within 7 days of receiving your order, as long as the item is unused and in its original packaging. See our full Return & Refund Policy for details.

What if my item arrives damaged or wrong?

Contact us within 48 hours of delivery with your order number, photos/videos of the item, and a brief description — we'll arrange a replacement, exchange, or refund.

Sizing (Apparel)

How do I pick the right size for T-shirts?

Check the sizing chart on each apparel product page, or view the "Apparel Sizing Guide & Fit Chart" on our homepage.

Contact

How can I reach you?

Visit our Contact page or message us on WhatsApp.