Privacy Policy

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and protected when you visit or make a purchase from our online store.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our store, place an order, or contact us, we may collect information such as:

• Full name
• Delivery address
• Billing address, when required
• Phone number
• Email address
• Order and purchase details
• Payment-related information
• Device and browser information
• IP address
• Website activity and browsing information

We only collect information that is reasonably necessary to operate our store, process orders, provide customer service, and improve your shopping experience.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Confirm your order and provide delivery updates
• Process payments
• Provide customer support
• Handle returns, refunds, or exchanges
• Improve our products, website, and services
• Prevent fraudulent or unauthorized transactions
• Send promotional messages when permitted by applicable law
• Analyze website traffic and advertising performance
• Comply with applicable legal and regulatory requirements

3. Payments

Payments may be processed through third-party payment providers. We do not intentionally store complete payment card details on our own systems.

Payment providers may collect and process payment information according to their own privacy policies and terms.

For Cash on Delivery orders, we may use your contact and delivery information to confirm and fulfill your order.

4. Shopify

Our online store is powered by Shopify. Shopify provides the technology that allows us to operate our online store, process orders, and provide certain store-related services.

Information submitted through our store may be processed by Shopify and its service providers in accordance with their applicable policies.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly
• Remember preferences
• Understand how visitors use our website
• Improve website performance
• Measure advertising effectiveness
• Provide relevant marketing and advertising

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some features of the website.

6. Advertising and Analytics

We may use third-party advertising and analytics services to understand website activity, measure advertising performance, and show relevant advertisements.

These services may collect information such as device information, browsing activity, interactions with advertisements, and website visits.

We do not sell your personal information as a standalone product.

7. Sharing Your Information

We may share necessary information with trusted service providers who help us operate our business, including:

• Shopify and technology providers
• Payment processors
• Delivery and shipping companies
• Customer support providers
• Advertising and analytics providers
• Fraud prevention and security services
• Government authorities or legal entities when required by law

We only share information that is reasonably necessary for the relevant service or legal purpose.

8. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Complete transactions
• Provide services
• Maintain business and transaction records
• Resolve disputes
• Prevent fraud
• Comply with legal obligations

When information is no longer reasonably required, it may be deleted or securely disposed of, subject to applicable legal requirements.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Request restrictions on certain processing
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications

To make a privacy-related request, please contact us using the contact information provided on our website.

11. Marketing Communications

If you provide your contact information and consent where required, we may send you information about products, offers, promotions, or updates.

You can unsubscribe from promotional emails by using the unsubscribe option included in those emails or by contacting us.

12. Children's Privacy

Our website is not intended for children who are not legally permitted to make purchases without parental or guardian involvement.

We do not knowingly collect personal information from children for the purpose of independently processing orders.

13. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

14. International Data Transfers

Some of our service providers may process information in countries other than the country where you are located.

Where required by applicable law, appropriate measures will be taken to protect personal information during such transfers.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.

The updated version will be posted on this page with a revised "Last updated" date.

16. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us through the Contact Us page on our website.

We do not publish personal owner information in this Privacy Policy.